Website Privacy Policy

1. About This Policy

This Privacy Policy is provided by Agency27 LLC, an Arizona limited liability company operating www.agency27promos.com (“Agency27,” “we,” “us,” or “our”), for informational purposes only. Nothing in this Privacy Policy is intended to, nor does it, create any contractual, legal, or fiduciary obligation, warranty, or duty of care on the part of Agency27 toward any website visitor or customer. By accessing or using www.agency27promos.com (the “Site”), you consent to the data practices, security disclaimers, and rules set forth below.

2. Business-to-Business (B2B) Use Only

The Site is strictly a commercial, business-to-business platform. Any information, artwork, logos, contact details, or inquiries you submit through the Site are treated as non-confidential business communications. Please do not submit sensitive personal consumer information (such as Social Security numbers, medical data, or private personal records) through the Site.

3. Information We Collect

When you browse the Site, request a quote, upload artwork (“Customer Content”), or submit an order inquiry, we and our third-party platform providers may collect:

  • Business & Contact Details: Name, company name, title, billing and shipping addresses, email address, and phone number.

  • Order & Artwork Information: Product inquiries, order history, tax-exemption certificates, payment details, and uploaded Customer Content.

  • Automated Technical Data: IP addresses, browser types, device identifiers, cookies, and browsing activity collected automatically by the Site’s hosting environment.

4. How Information is Used & Shared with Partners

We may use and disclose the information collected through the Site for any lawful business purpose, including quoting, order fulfillment, collections, marketing, and business operations. Specifically, you acknowledge and agree that:

  • Our Platform Provider: The Site, catalog database, virtual sample tools, and checkout interfaces are hosted and operated in whole or in part by third-party technology providers, and third-party payment processors. Any data you enter on the Site passes directly through these third-party systems.

  • Manufacturers, Decorators, and Carriers: To quote, produce, imprint, and ship promotional products, we share your contact information, shipping addresses, and Customer Content with third-party product manufacturers, decorators, and shipping carriers (such as UPS, FedEx, or Freight).

  • Legal, Affiliates, and Business Operations: We may share information across Agency27 divisions and affiliates, with our legal counsel, insurers, and collection agencies, or in connection with any legal proceeding, subpoena, or business transfer.

5. Website Security & Assumption of Risk

YOU TRANSMIT INFORMATION TO AND USE THIS SITE ENTIRELY AT YOUR OWN RISK. Agency27 makes no representations, warranties, or guarantees of any kind regarding the security, confidentiality, or integrity of the Site or any data, artwork, or information transmitted to or stored on the Site or on third-party servers.

To the fullest extent permitted by law, Agency27 expressly disclaims all liability, and shall not be responsible or liable to any visitor, Customer, or third party, for any unauthorized access, hacking, cyberattack, data breach, virus, interception, loss, or alteration of data whether occurring on Agency27’s systems or on the systems of third-party proividers, payment processors, suppliers, or carriers.

6. Prohibited & Malicious Use of the Site

You are strictly prohibited from using the Site for any unlawful, unauthorized, fraudulent, or malicious purpose. Prohibited conduct includes, without limitation:

  • Malicious Uploads & Cyberattacks: Uploading or transmitting any viruses, malware, ransomware, trojans, corrupted files, or malicious code (including disguising malicious code within uploaded artwork or "Customer Content" files); or attempting to probe, scan, breach, or test the vulnerability of the Site or third party provider servers.

  • Automated Scraping & Bots: Using any robot, spider, scraper, or other automated means to extract pricing, catalog data, or content from the Site, or taking any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure.

  • Fraudulent Inquiries & Impersonation: Submitting false, fraudulent, or speculative quote requests, impersonating another person or business entity, or using stolen payment credentials.

No Expectation of Privacy for Malicious Users: Any person or entity engaging in prohibited or malicious conduct on the Site forfeits any expectation of privacy. Agency27 reserves the right to monitor, log, and trace IP addresses, device fingerprints, and user activity, to immediately block access, and to disclose all collected data and identity records to federal, state, and local law enforcement authorities, cybersecurity investigators, third party providers, and our legal counsel. Any person or entity that uses the Site maliciously shall be fully liable to Agency27 for all resulting damages, remediation costs, system downtime, and reasonable attorneys’ fees.

7. Cookies & Third-Party Links

The Site uses cookies and tracking technologies to keep items in your shopping cart and analyze site traffic. The Site may also contain links to third-party supplier catalogs or external websites. Agency27 has no control over, and assumes no responsibility for, the privacy practices or security of any third-party websites or software providers.

8. Arizona Law & Limitation of Liability

Any dispute arising out of or relating to this Privacy Policy or your use of the Site (including any legal action brought by Agency27 against a malicious user) shall be governed by the laws of the State of Arizona, with exclusive jurisdiction and venue in the state and federal courts located in Phoenix, Arizona. Under no circumstances shall Agency27 be liable to any visitor or Customer for any direct, indirect, incidental, consequential, special, or punitive damages arising out of any alleged privacy violation or data security incident on the Site.

9. Updates to This Policy

Agency27 reserves the right to update or modify this Privacy Policy at any time in its sole discretion without prior notice.

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